OBT offers the following business and residential services.
Tech Support
Tech Support for Business Clients
IT Consulting
Consulting for Business Clients
Hardware Services
Hardware and Network Services
Digital Services
Document and Data Services for Business Clients
Email Hosting
Multi-device Email Hosting
Web Hosting
Custom website hosting
Web Design
Custom site design
All OBT work includes several complimentary service options, where applicable.
Account Specialist
Business and Web clients receive two dedicated Account Specialists. Your primary specialist will handle at least 75% of all support calls and will be the primary contact for projects and ongoing support issues.
Remote Support
All OBT clients are eligible for remote support at a reduced rate. Remote support is instant, fast and reliable.
Ticketing
OBT tracks all issues and projects through a fantastic ticketing system called ZenDesk. You'll have complete access to all your tickets with OBT, free of charge.
Complimentary Email and LiveChat Support
Not all issues require a phone or remote connection. For quick and free service, contact us at support@ or use the Live Help tool at the bottom of your screen.
Digital Billing
OBT offers paperless billing by default. Contact your Account Specialist to change your preference.
