The day to day technical needs of an office can have a wide range, but in our many years of service, OBT has come to believe that the majority of issues are quickly-solvable, but time sensitive. Our Remote Support service allows OBT to work seamlessly with our clients, no matter when the call comes in. There's no waiting for an appointment or trying to schedule work with other on-site projects: there's simply good, professional support. In just minutes, we can be up and running on our lightening fast remote support interface and working on the issues that matter most in your business.

Our remote support is provided at a discount to our regular rate. OBT reserves the right to escalate an issue to a higher level of service.

This is our version of classic original! OBT has been providing world-class in-office tech support since day one. Whether you just need hands-on support, or your network services have been impacted, OBT can be on-site within four hours of your first call. With our new dedicated account specialist system, we can guarantee that at least 75% of all service calls will always be performed with your account specialist. Any calls that can't be serviced by your specialist will be handled by a carefully trained and coached team member. For more info about our Account Specialist program and other value-added services, please visit our services list.

Every month, OBT holds a scheduled maintenance week. All of our contracted clients receive a visit from their account specialist and various maintenance and cleanup tasks are performed, including system updates, spyware removal, and basic diagnostic testing. We keep regular records of all maintenance appointments, as well as track machine and license inventory.

Monthly maintenance plans are priced by machine counts. Contact us now to get started on finding the best IT services for your business.